Terms of Service

James Graham ("I," "me," or "my")
Last updated: January 2025

Please read the following Terms of Service (these "Terms") carefully. These Terms form an agreement between You and James Graham. This document contains important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that might apply to you.

THESE TERMS GOVERN YOUR USE OF THE DONNA MOBILE APPLICATION, THE WEBSITE LOCATED AT DONNA-AI.APP, AND ANY RELATED SERVICES, FEATURES, OR CONTENT (COLLECTIVELY, THE "SERVICE"). BY DOWNLOADING, INSTALLING, OR USING THE SERVICE, YOU AFFIRM THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT, AND YOU ACCEPT AND ARE BOUND BY THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE TERMS, DO NOT ACCESS OR USE THE SERVICE.

YOUR USE OF THE SERVICE WILL BE DEEMED TO BE YOUR AGREEMENT TO ABIDE BY THE TERMS SET FORTH HEREIN. I MAY CHANGE THESE TERMS AT ANY TIME BY POSTING UPDATED TERMS ON THE WEBSITE OR WITHIN THE APP.

YOU MAY NOT USE THE SERVICE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THE SERVICE BY APPLICABLE LAW.

1. Description of Service

Donna is an AI-powered mobile application designed to help families and households manage schedules, tasks, meals, shopping lists, and other organizational needs through natural language conversation. The Service uses artificial intelligence and large language models to interpret your requests and execute actions on your behalf.

Key Features Include:

  • Task and to-do list management
  • Calendar event scheduling and management
  • Meal planning and recipe organization
  • Shopping list management
  • Integration with third-party calendar services (such as Google Calendar)
  • AI-powered natural language processing
  • Proactive suggestions and reminders

2. Account Registration

To use certain features of the Service, you must create an account. When you register, you agree to:

  • Provide accurate, current, and complete information;
  • Maintain and promptly update your account information;
  • Maintain the security and confidentiality of your login credentials;
  • Accept responsibility for all activities that occur under your account;
  • Notify me immediately of any unauthorized use of your account.

You may create an organization within the Service to share data with family members or household members. You are responsible for managing access to your organization and ensuring that all members comply with these Terms.

3. Artificial Intelligence and Data Processing

3.1 AI Processing

The Service uses artificial intelligence, including large language models provided by third parties (such as Anthropic and OpenAI), to process your requests and provide responses. By using the Service, you acknowledge and agree that:

  • Your text inputs will be processed by AI systems to interpret and execute your requests;
  • AI responses are generated automatically and may occasionally be inaccurate or incomplete;
  • You should review AI-generated content before relying on it for important decisions;
  • The AI does not provide professional advice (medical, legal, financial, or otherwise).

3.2 Learning and Personalization

The Service may learn from your usage patterns to provide better suggestions and defaults. This learning is specific to your account and organization. You can manage these preferences within the app settings.

3.3 Limitations

The AI capabilities of the Service are provided "as is." I do not guarantee that the AI will:

  • Correctly interpret all requests
  • Provide accurate information in all cases
  • Be available without interruption
  • Meet your specific requirements

4. Third-Party Integrations

4.1 Calendar Services

The Service may integrate with third-party calendar services such as Google Calendar. When you connect a third-party service:

  • You authorize the Service to access, read, and write data to that service on your behalf;
  • You are subject to that service's terms of use and privacy policy;
  • I am not responsible for the availability or functionality of third-party services;
  • You may disconnect third-party services at any time through the app settings.

4.2 Third-Party AI Providers

The Service relies on third-party AI providers to process natural language requests. These providers may process your data according to their own policies. I select providers with appropriate privacy and security practices, but I cannot guarantee their compliance.

5. User Content

5.1 Your Content

You retain ownership of all data, information, and content you provide to the Service ("Your Content"), including but not limited to tasks, events, meal plans, shopping lists, and family member information.

5.2 License Grant

You grant me a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and display Your Content solely for the purpose of providing and improving the Service. This license terminates when you delete Your Content or your account.

5.3 Responsibility

You represent and warrant that:

  • You own or have the right to provide Your Content;
  • Your Content does not violate any law or third-party rights;
  • Your Content does not contain malicious code or harmful material.

6. Acceptable Use

You agree NOT to use the Service to:

  • Violate any applicable law or regulation;
  • Infringe upon the rights of others;
  • Upload or transmit malicious code, viruses, or harmful data;
  • Attempt to gain unauthorized access to the Service or its systems;
  • Interfere with or disrupt the Service or servers;
  • Use automated means to access the Service (bots, scrapers, etc.) without permission;
  • Impersonate another person or entity;
  • Collect or harvest information about other users;
  • Use the Service for any commercial purpose without authorization;
  • Reverse engineer, decompile, or disassemble any part of the Service.

7. Privacy

Your privacy is important to me. Please review the Privacy Policy, which explains how I collect, use, and protect your information. By using the Service, you consent to the practices described in the Privacy Policy.

8. Subscriptions and Payments

8.1 Free and Paid Features

The Service may offer both free and paid features. Paid features may require a subscription ("Premium Subscription").

8.2 Billing

If you purchase a Premium Subscription:

  • You authorize me (or my payment processor) to charge your payment method;
  • Subscriptions automatically renew unless cancelled before the renewal date;
  • Prices may change with notice before your next renewal period;
  • You are responsible for all applicable taxes.

8.3 Cancellation

You may cancel your subscription at any time through the app or by contacting support. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

8.4 In-App Purchases

Subscriptions purchased through the Apple App Store or Google Play Store are subject to those platforms' terms and refund policies.

9. Intellectual Property

9.1 Ownership

The Service, including its design, features, functionality, and content (excluding Your Content), is owned by me and protected by copyright, trademark, and other intellectual property laws.

9.2 Limited License

I grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use in accordance with these Terms.

9.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the software.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

I DO NOT WARRANT THAT:

  • THE SERVICE WILL MEET YOUR REQUIREMENTS;
  • THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • THE RESULTS FROM USING THE SERVICE WILL BE ACCURATE OR RELIABLE;
  • ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

THE AI FEATURES ARE PROVIDED FOR CONVENIENCE AND SHOULD NOT BE RELIED UPON FOR CRITICAL DECISIONS. ALWAYS VERIFY IMPORTANT INFORMATION INDEPENDENTLY.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, I SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR USE OR INABILITY TO USE THE SERVICE;
  • ANY UNAUTHORIZED ACCESS TO OR USE OF MY SERVERS OR ANY PERSONAL INFORMATION;
  • ANY INTERRUPTION OR CESSATION OF THE SERVICE;
  • ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE SERVICE;
  • ANY ERRORS, INACCURACIES, OR OMISSIONS IN THE SERVICE OR AI-GENERATED CONTENT;
  • ANY THIRD-PARTY CONTENT OR CONDUCT.

TO THE EXTENT PERMITTED BY LAW, MY TOTAL LIABILITY FOR ANY CLAIMS RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID ME IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

12. Indemnification

You agree to indemnify, defend, and hold harmless me and my affiliates, officers, agents, and employees from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service;
  • Your violation of these Terms;
  • Your violation of any rights of another party;
  • Your Content.

13. Termination

13.1 By You

You may stop using the Service at any time. You may delete your account through the app settings or by contacting support.

13.2 By Me

I reserve the right to suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:

  • Violation of these Terms;
  • Conduct that I believe is harmful to other users or the Service;
  • Extended periods of inactivity;
  • Discontinuation of the Service.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. I may delete Your Content after termination. Provisions that by their nature should survive termination shall survive, including ownership, warranty disclaimers, indemnity, and limitations of liability.

14. Dispute Resolution

14.1 Informal Resolution

Before filing a formal dispute, you agree to contact me at [email protected] to attempt to resolve the dispute informally. Most disputes can be resolved this way.

14.2 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

14.3 Jurisdiction

Any disputes arising from these Terms or the Service that cannot be resolved informally shall be resolved in the state or federal courts located in Florida, and you consent to personal jurisdiction in those courts.

15. Changes to Terms

I may modify these Terms at any time. If I make material changes, I will notify you through the app or by email. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and me regarding the Service.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16.3 Waiver

My failure to enforce any provision of these Terms is not a waiver of my right to do so later.

16.4 Assignment

You may not assign or transfer these Terms or your rights under them. I may assign my rights and obligations without restriction.

16.5 No Agency

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and me.

17. Children's Privacy

The Service is not intended for children under the age of 13. I do not knowingly collect personal information from children under 13. If you believe a child has provided me with personal information, please contact me at [email protected].

18. Contact Information

For questions about these Terms or the Service, please contact:

Email: [email protected]

By using Donna, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.